UPDATE: Sorry Folks….Blame Comcast!

by admin on Nov.26, 2009, under Phantoms & Monsters

UPDATE: Well, it looks like it’s going to be more than just a few days unless Comcast can figure out the problem. They can’t even choose if there is an actual outage, let alone what is really incorrect. Then, to top it off, they canceled my service appointment on Weds….and rescheduled for next Weds.(Dec.2nd). Unbelievable! I called their service center 5 times on Weds. and received 5 different answers. I’m using up my megabytes on my mobile modem to get mail and post updates…as well as trying to maintain my business during the holiday rush. I plot on telling as many people as possible how terrible Comcast treats their customers. Thanks for sticking in there, everyone. Hopefully, this will be resolved soon…Lon

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:Comcast, Few Days, Holiday Rush, Mail, Megabytes, Modem, Service Appointment, Sorry Folks

1 Comment for this entry

Detreon Roberts
November 27th, 2009 on 7:52 pm
I apologize for the poor experience that we’re providing. My team and I want to look into this for you and make it right. Please get an email to We_Can_help@comcast.com. Be sure to include a link to this post and a excellent contact number.

Best,

Detreon Roberts
Comcast National Customer Operations
we_can_help@comcast.com
UN:F [1.8.1_1037]

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